Privacy Policy & Data Protection

At BarqSouq, we are committed to safeguarding your personal privacy and maintaining strict confidentiality over your information in accordance with Saudi Arabia’s Personal Data Protection Law (PDPL).

1. Information We Collect

To successfully fulfill and deliver your orders, we collect only necessary logistical information:

• Full recipient name.
• Active Saudi mobile phone number for delivery coordination and courier SMS updates.
• Physical shipping destination (City, district, street address, and delivery notes).
• Email address for electronic order invoices and status receipts.

2. Use of Your Personal Data

Your information is used strictly to:

• Process, dispatch, and deliver ordered items across Saudi Arabia.
• Coordinate delivery appointments with authorized logistics couriers.
• Provide customer support, warranty queries, or return assistance.

3. Data Confidentiality & Zero Third-Party Selling

We do not sell, rent, lease, or monetize your personal data to marketing third parties under any circumstances. Courier details are only disclosed to our logistics dispatch partners strictly for package delivery.

4. Security & Cash on Delivery Protection

All data transmitted on our store is safeguarded with modern 256-bit SSL/TLS encryption. Since transactions operate via Cash on Delivery (COD), no credit card numbers or sensitive banking credentials are ever stored on our servers.

5. Privacy Inquiries & Data Rights

You may request data access, correction, or deletion at any time by emailing our data compliance desk at barqsouqsupport@gmail.com.